Welcome to Qayyum Taxi! By using our taxi services, website, or booking platform, you agree to the following terms and conditions. Please read them carefully.
1. Service Overview
Qayyum Taxi provides transportation services across the southern cities of Stockholm County, Sweden. Our services include pre-booked and on-demand taxi rides.
2. Booking & Cancellations
- All bookings can be made online, by phone, or in person.
- Customers must provide accurate contact and pickup information.
- Bookings can be cancelled free of charge up to 1 hour before the scheduled pickup time.
- Late cancellations or no-shows may result in a fee.
3. Pricing & Payments
- All prices are provided at the time of booking and include VAT (moms) according to Swedish tax law.
- Payments can be made via card, Swish, or secure online payment.
- Extra charges may apply for waiting time, extra luggage, or special requests.
4. Refunds
Refunds are issued in the following cases:
- Driver no-show
- Ride cancelled by Qayyum Taxi
- Prepaid rides cancelled within the free cancellation period
Refunds will be processed within 5–10 business days.
5. Driver Conduct & Safety
- All our drivers are licensed and background-checked according to Swedish Transport Agency regulations.
- Seatbelts are mandatory for all passengers.
- Aggressive or abusive behavior will not be tolerated by drivers or passengers.
6. Liability
Qayyum Taxi is not responsible for delays caused by traffic, weather conditions, or road closures. However, we will always try to provide timely service or inform you of any delays.
7. Personal Data (GDPR Compliance)
Your personal information is handled according to the General Data Protection Regulation (GDPR). We only collect necessary information to provide our service and do not share it with third parties without consent.
Read our full [Privacy Policy] for more details.
8. Lost & Found
Passengers are responsible for their personal belongings. If an item is left in the taxi, please get in touch with us immediately. We will do our best to return lost items.
9. Contact
For questions or concerns, please contact us:
📞 Phone: +46 73 4962068
📧 Email: Info@qayyumtaxi.se
📍 Location: Stockholm County, Sweden